Online Ticketing System

ERPSuite Ticketing System is a simple but powerful help desk software that allows you to manage user tickets, and assign tasks to your helpdesk team.

The application helps streamline support requests and improve productivity by automatically assigned ticket to the right support agent. As a web based application, you can work from anywhere, whether you are at your desk, on the road, or working from home

Features

  • Create tickets via web, email or by phone
  • Assign, escalate tickets across job functions and departments
  • Configurable workflow to fit your operation.
  • Automatic reply that is sent out when a new ticket is opened or a message is received

 

Screenshots

Create Ticket
Manage Tickets