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IMAP Freeze or slow response in Outlook

Views: 821
Votes: 0
Posted: 19 Oct, 2012
by: Ee Loon L.
Updated: 19 Oct, 2012
by: Ee Loon L.
Issue:
I am running windows 7 x64. After migrating POP3 to IMAP, Outlook mail client freezes occasionally and there is a long latency when accessing individual email. my mailbox size is about 100MB.

Solution:
  1. Try download the mail header. Go to Send/receive > click on the Send/Receive Groups > Click on the IMAP account > select Download inbox headers.
  2. If you do not have office SP1 installed, see if applying the following Hotfix improves your IMAP performance;
    http://support.microsoft.com/kb/2459115
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